International orders: LED strip for projects outside the US
We supply LED strip, neon flex, channels and drivers to contractors, distributors and designers in more than 50 countries. Every order is made to your specification, matched to your mains voltage, and quoted with its origin, route and Incoterm before you commit.
Buyers outside the US
The process is the same as for a US job. What changes is the voltage, the paperwork and who moves the freight.
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Contractors and installers
Firms installing strip on hotels, retail, facades and public spaces in Europe, the Middle East and elsewhere, who want the strip, drivers and channels matched to the drawings in one quote.
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Distributors and importers
Companies that import for their own customers and order repeatedly. Repeat buyers can open a trade account with terms set once for every order.
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Designers and specifiers
Lighting designers and consultants with projects abroad who need datasheets, samples and a contact who answers in English during the project and after handover.
What an international order adds
The strip itself rarely changes. These are the points we settle on the quote for a project outside the US.
Drivers for your mains
Low-voltage 12V, 24V and 48V strip runs from a driver, so the strip stays the same and the driver is chosen for the local supply. Several of our drivers take a wide input, such as 100–277 VAC or 90–264 VAC, which covers 230V mains.
230V line-voltage strip
For long facade and perimeter runs without remote drivers, 230V versions of our line-voltage strip families are available and run up to 164 ft (50 m) from one feed.
Compliance documents
CE compliant and RoHS compliant options are available. Certification is held by the original manufacturing partner and coverage varies by model, so we confirm it for each line at quote; documentation is available upon request.
Metric on every spec
Power, cut points, run lengths and channel sizes are given in metric next to feet and inches, so the numbers drop straight into a European drawing.
Your forwarder, your clearance
Orders are quoted EXW or FOB at the port of shipment. Your forwarder carries the goods from there, and import duties, taxes and customs clearance in your country are handled on your side.
One contact across time zones
One US-based team handles the quote, samples, production updates and questions after installation. We typically reply within 24 hours, by email or WhatsApp.
How an international order is set up
Nothing below is a fixed price. Each item is stated on the quote or Proforma Invoice before you pay.
| Item | How it works | Where it is stated |
|---|---|---|
| Pricing | Quoted per project or per order; no public price list | Each quote |
| Payment | New customers pay by T/T, a bank wire transfer, in advance; later terms agreed case by case | The quote or Proforma Invoice |
| Incoterm | EXW or FOB at the port of shipment; freight paid by the buyer | Every quote states its Incoterm |
| Import costs | Duties, import taxes and customs clearance in the destination country paid by the buyer | Your forwarder or broker |
| Minimum | One full reel per SKU on standard items; custom builds per quote | Every quote |
| Lead time | 1 to 2 weeks standard; custom adds about 2 to 3 weeks; transit time on top | The order confirmation, line by line |
| Samples | Available in the exact CCT and CRI you specify, charged per sample order | The sample quote |
From drawings to delivery at your port
One contact from the first drawing to the last shipment.
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Send the drawings or a list
Send the drawings, the run lengths, or a list of items and quantities, with the country, the mains voltage and the port or address the goods go to.
You getA reply with questions or a quote
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Quote with origin and route
The quote lists the strip, drivers and channels for each run, and states the origin, the Incoterm and the delivery route for every line.
You getA matched quote
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Samples where the job needs them
Samples ship in the exact CCT and CRI you specify, and the approved sample is kept as the reference for the order and any later batch.
You getAn approved reference
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Order and payment
Order by purchase order or by confirming a Proforma Invoice; production starts once payment is received.
You getAn order confirmation with ship dates
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Records and shipment
Binning and test records are shared before shipment, and the goods are handed to your forwarder on the agreed Incoterm.
You getShipping documents and records
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Support after delivery
The same team answers wiring, dimming and troubleshooting questions from your installers after the goods arrive.
You getOne contact after handover
Before you order from abroad
How buyers compare suppliers, classify the goods and count landed cost.
International order questions
Do you supply projects outside the US?
Yes. We supply contractors, distributors and designers in more than 50 countries, with projects in the Middle East among our case studies. Each quote states the origin, the Incoterm and the delivery route for every line item.
Do you have 230V LED strip?
Yes. Our line-voltage strip families come in 230V versions for projects outside North America, with runs up to 164 ft (50 m) from one feed. Low-voltage 12V and 24V strip works anywhere, because the driver is chosen for the local mains.
Is your LED strip CE marked?
CE compliant options are available. Certification is held by the original manufacturing partner and coverage varies by model, so we confirm it for each line at quote and send the documentation on request.
Who pays freight and import duties?
Orders are quoted EXW or FOB at the port of shipment, and freight is paid by the buyer. Import duties, taxes and customs clearance in the destination country are handled by the buyer's forwarder or broker.
Do you keep stock in Europe?
No. Everything is made to order and shipped for that order, not held in a warehouse. Standard CCT and CRI combinations ship in 1 to 2 weeks and custom builds add roughly two to three weeks, plus transit.
How do I pay for an international order?
New customers pay by T/T, a bank wire transfer, in advance, against the quote or a Proforma Invoice. Terms for later orders are agreed case by case, by order size and history.
Can a distributor outside the US open a trade account?
Yes. A trade account sets the pricing basis, payment terms and documents once, from your expected annual volume, and every later order follows them.
Send the drawings, the country and the voltage
You get a matched quote with the origin, the Incoterm and the delivery route for every line, before you commit.
- Made to order
- Drivers matched to your mains
- Incoterm on every quote